Delivery will normally be made within 4 - 6 weeks from clearance of payment, however the actual delivery times for out of stock items are listed on the individual product pages. We will endeavor to deliver goods well within the times stated but goods are subject to availability and delay in delivery of goods is sometimes outside our control. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods. If we or our suppliers are temporarily out of stock, we will notify you of this position by email as quickly as possible. Although we hope you will not feel it necessary, you always have the right to cancel if you cannot wait for delivery.
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.
All prices on our website are exclusive of delivery charges which will be added to the price of the products when added to the shopping cart.
Delivery is made by Royal Mail or Parcel Force unless a prior arrangement is made with ourselves. Ou standard delivery charges are as follows.
All UK addresses 4.50 British pounds sterling (GBP)
Within the European Union 9.00 GBP
Rest of World 14.00 GBP
On certain heavy or bulky items in the store we charge an additional amount of 6.00 GBP within Europe or 30.00 GBP outside Europe for all deliveries outside the UK mainland. Where this is the case it will say so clearly on the product page. The additional delivery charge may not be taken at the time of sale, it will wither be taken from your payment card at checkout or if this does not happen (see excess shipping section for reasons why it may not
) the additional cost will be taken when we are ready to dispatch the goods to you. If we are collecting the money later please ensure there are sufficient funds left on your card to avoid delays.
We like to email you when your gothic clothing parcel has been despatched. Please check that the email address you have supplied is correct. If you have an account this will be updated to show when all the lovely gothic items you have ordered have been despatched.